Holistica Standard Terms and Conditions

Payment

Payment should be made via BACs to our Barclays Account (Sort Code: 20-53-04   Account: 90564699). 

Our VAT number is 766 1410 36.

Full payment for each course must be received by 1 week before the commencement of the course unless other invoicing arrangements have been made with Holistica Consulting.

Confirmation of Booking

Booking confirmations will be made in the form of joining instructions or direct email to our point of contact within your organisation. Please inform Holistica Consulting (Tel: 020 8279 5350) if joining instructions or confirmation have not been received by 7 days prior to the course. 

Cancellation of Booking

The following penalties apply in the event of your cancelling a booking:

Cancellations earlier than 4 weeks prior to the course date incur no penalties, a full refund will be made.

Cancellations between 4 and 2 weeks before the course date incur 50% retention of fees.

Cancellations later than 2 weeks before the course date incur 100% retention of fees.

Adjustments and Cancellations of Course

Holistica Consulting reserves the right to postpone or cancel a training course, or to change the training venue. In the event of a course cancellation Holistica Consulting will endeavour to give reasonable notice of cancellation. All monies received will be returned in full or credited as payment for a future event (at the discretion of the client).

Right of Refusal

At our discretion under any circumstances, Holistica Consulting reserves the right to refuse delivery to chosen individuals or organisations. A decision to refuse delivery may be exercised at any time up until and including the day of delivery, although every effort will be made to give adequate notice regarding our intention to refuse delivery. A decision to refuse delivery of training nullifies and over-rides any contracts previously entered into. Liability in such circumstances is limited to the price paid for the service refused or any other monies received for the service refused.

Limit of Liability

In all circumstances we limit our liability to the price our clients pay us and exclude, so far as the law allows, all liability for consequential and indirect loss of profit, liability in tort including for lack of delivery, negligence and misrepresentation, and terms implied by law. Where a service has been delivered any claim must be made within one month of the service being performed.